Sponsored by the Enhancing Self-Reliance Through District Partnership Programme of the Home Affairs Department in early 2007, MentalCare Connect started the Rehab Express Direct Sales Service. We provide one-stop and direct delivery service of rehabilitation products for elderly/chronic patients and disabled people in Hong Kong. Our objective is to help disabled people to restock consumable rehabilitation products for their daily use.
“One-stop service, rehabilitation, caring and quality of life” are the objectives of the service of Rehab Express. Apart from providing home delivery service for major pharmaceutical companies and suppliers, Rehab Express has also introduced a new home service whereby our staff will visit customers and teach them how to use our products. For example, if a customer has bought a particular model of blood glucose meter, our staff will pay a home visit and give a briefing on how to use the blood glucose meter. In this way customers can more easily master the operation of various rehabilitation products and the service of “Rehab Express” has become more diversified. Patients enjoy more convenient service and employees, coming from the disadvantaged groups, can also enhance their job skills and confidence.
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